Privacy Policy

This Privacy Policy explains how Namalzara ("we", "our", "us") collects, uses, and shares your personal information when you visit our store, make a purchase, or contact us through our website or services (together called the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

Changes to This Policy

We may update this Privacy Policy from time to time for legal or business reasons. When we do, we will post the updated version on our website and change the “Last Updated” date.

Information We Collect

We collect personal information in different ways depending on how you interact with us.

Information You Give Us Directly

This may include:

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

  • Payment details (processed securely through payment providers)

  • Account login details (if you create an account)

  • Order details and purchase history

  • Messages you send to us for customer support

You can choose not to provide some information, but this may stop you from using certain features.

Information Collected Automatically

When you use our website, we may collect:

  • Device type

  • Browser type

  • IP address

  • Pages you visit

  • Time spent on pages

  • Shopping activity like items added to cart

We collect this using cookies and similar tracking tools.

Information From Third Parties

We may receive information from:

  • Payment processors that handle your payments

  • Shopify and other tools that help run our store

  • Marketing and analytics partners

These third parties only share information needed to provide their services.

How We Use Your Information

We use your information to:

Process Orders

  • Take payments

  • Ship products

  • Send order confirmations and updates

Customer Support

  • Reply to your questions

  • Solve issues with orders

Improve Our Store

  • Understand how customers use our website

  • Improve products, services, and shopping experience

Marketing

  • Send you promotions, offers, or updates (you can unsubscribe anytime)

  • Show relevant ads on other websites

Security

  • Prevent fraud

  • Protect our store and customers

Cookies

We use cookies to:

  • Keep your cart active

  • Remember your preferences

  • Understand website traffic

You can turn off cookies in your browser settings, but some parts of our website may not work properly.

Sharing Your Information

We may share your information with:

  • Payment processors

  • Shipping companies

  • Shopify and store management tools

  • Marketing and advertising partners

  • Legal authorities if required by law

We do not sell your personal information.

User Reviews and Public Content

If you post reviews or comments on our store, that information is public. We cannot control how others use information you share publicly.

Third-Party Links

Our website may link to other websites. We are not responsible for their privacy practices. Please read their policies separately.

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal information from children.

Data Security

We use reasonable security measures to protect your information. However, no method of online transmission or storage is 100% secure.

How Long We Keep Your Information

We keep your information only as long as necessary to:

  • Complete orders

  • Provide customer support

  • Meet legal requirements

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your data

  • Ask us to stop using your data for marketing

To make a request, contact us using the details below.

Marketing Preferences

You can unsubscribe from marketing emails anytime by clicking the unsubscribe link in the email.

International Customers

Your information may be processed outside your country, including where our service providers operate.